YMCA360
Mobile App &
Virtual Fitness
BEGINNING WEDNESDAY, JUNE 12, 2024 - All reservations will be made through YMCA360. Find more information below.
YMCA360 | Mobile App & Virtual Fitness
YMCA Member Access ONLY
Enjoy live or on-demand group exercise classes with your favorite instructors, explore nutrition classes, youth enrichment, fitness options, and more. YMCA360 offers both on-demand and live classes through the YMCA360 website, TV apps & mobile app.
You must login to the site using the email address associated with your YMCA account. If you need to update your email address, please call your YMCA Member Service Desk.
Getting Started
YMCA360 offers both on-demand and live classes through the YMCA360 website and apps.
Here’s how to access:
YMCA360 Member Mobile App
Download the YMCA360 app to get access to all this
content while on-the-go!
-
Scan into any branch using the app, touchless!
-
Access YMCA schedules
-
See YMCA branch information
-
Receive notifications, such as schedule changes,
inclement weather, and facility updates -
Access all YMCA360 virtual content on your phone!
Download Instructions:
-
Click the button above based on your phone type OR search "YMCA360" in your app store.
-
Enter your ZIP CODE
-
Select your home branch
-
Enter the email address associated with your YMCA Account. If you are unsure which email is associated with your account, please contact our Member Service Team.
-
A verification code will be sent to your email address.
-
Once you receive the verification code, enter it in the app and your membership information will automatically populate.
What is YMCA360?
YMCA360 is an on-demand video platform for our Y community. YMCA360 offers group exercise classes, youth sports training, wellbeing classes and more to serve you wherever you are. Whether you are at home or on the road, take the Y with you along with your favorite classes, instructors and more.
How do I access YMCA360?
To access YMCA360 website and tv app, you must know your email associated with your membership. You will simply click the login button, enter your email address and zip code, and select your local YMCA branch. Once you complete this step, you will receive an email with a 6 digit passcode, which you will enter to gain access.
To log into the mobile app, enter your email address and zip code, and select your local YMCA branch. Once you complete this step, you will receive an email with a 6 digit passcode, which you will enter to gain access.
Can we have more than one YMCA member card in the app?
At this time, you can only have one card in the app. We know it is important feature for our members to have multiple cards in the app. We are already working with the app developer to add this as a feature. We expect it to be available soon!
In the meantime, if you have the digital card in the old app, please take a screenshot and favorite it in your photos. You could scan the photo of the barcode at check-in. We know this isn't ideal, but it will be a work around until we get that feature added.
Where in the app do we go to reserve things such as a lane for open swim?
In the YMCA360 app, click on the YMCA logo in the middle of the bottom menu, then click class schedules. This will bring you to the website where you will have the option to make a reservation.
BEGINNING WEDNESDAY, JUNE 12, 2024 - All reservations will be made through YMCA360. Find more information below.
Reservations
Some of the offerings at our YMCA of the Chippewa Valley facilities have capacity limits because of limited equipment. It’s simple to navigate and you’ll know your spot is waiting for you when you arrive at the Y.
EAU CLAIRE DOWNTOWN YMCA
-
What services need a reservations at Eau Claire Downtown YMCA?
CHIPPEWA FALLS YMCA
-
What offerings require reservations at Chippewa Falls YMCA?
-
Racquetball Court
HOW TO MAKE A RESERVATION
-
ON THE YMCA360 APP:
-
OPEN YOUR YMCA60 APP
-
CLICK ON THE LOGO IN THE MIDDLE BOTTOM OF THE SCREEN
-
SELECT SCHEDULES SELECT THE AREA YOU WOULD LIKE TO MAKE A RESERVATION WITHIN
-
FIND THE DAY & TIME, THEN CLICK RESERVE
-
-
ON THE YMCA WEBSITE:
-
CLICK ‘MAKE A RESERVATION’ BUTTON ABOVE
-
SELECT YMCA LOGIN OR SIGNUP
-
ENTER ZIP CODE
-
SELECT HOMEBRANCH
-
ENTER EMAIL ASSOCIATED WITH YOUR YMCA ACCOUNT
-
ENTER VERIFICATION CODE SENT TO EMAIL ADDRESS
-
-
SELECT MEMBER CLICK PROFILE ICON IN UPPER RIGHT CORNER
-
SELECT SCHEDULES
-
CLICK FILTER BUTTON TO FIND AREA
-
WHEN DESIRED DATE AND TIME IS FOUND, CLICK ‘RESERVE’
Note if you do not see what you are looking for under the schedule you clicked on, check your filters which is located at the top right (blue circle with 3 lines in it).
FREQUENTLY ASKED QUESTIONS
-
What email address do I use to access YMCA360?
-
Please use the email address associated with your YMCA account. If you are unsure of which email address to use, or need to change the email address associated with your account, please contact the Member Service Desk.
-
Eau Claire Downtown YMCA - 715-836-8460
-
Chippewa Falls YMCA - 715-723-2201
-
-
-
How far in advance can I make a reservation?
-
Reservations will be taken at least 7days in advance for most areas. The Chippewa Falls Golf Simulator takes reservations 72 hours in advance. Once a reservation is made, or canceled, a confirmation email will be sent.
-
-
What if I come to the Y without a reservation and want to participate in these offerings?
-
Reservations are strongly encouraged when equipment is limited. Any open spots can be reserved in-person at the Member Service Desk.
-
-
What do I do if YMCA360 is unable to authenticate me as a member and won’t let me in?
-
Provided you have selected your home YMCA and not a branch from another YMCA association, chances are that the YMCA does not have the email address currently on file that you are attempting to use for signing into YMCA360. Please contact your home YMCA and update your email address. After that, you should be all set.
-
-
The app is asking me for a six-digit code. What is that?
-
The first time that you log-in on a new device, YMCA360 is going to authenticate your access to the email address that you used to sign-in by sending an email with a six-digit code to that email address. Please check your email to find the code that you can enter into YMCA360 to gain first-time access to the platform.
-
-
Will I have to enter that six-digit code every time I log on?
-
No, you will only be asked for that code if you log on using a different device or following periodic app updates.
-
-
How do I cancel a reservation?
-
Log into the reservation system and find the area day and time you reserved, then click 'Cancel'. If you are having issues making or canceling a reservations online, please call the Member Service Desk to make a reservation.
-
Eau Claire Downtown YMCA - 715-836-8460
-
Chippewa Falls YMCA - 715-723-2201
-
-